Guten Morgen
Ich möchte gerne wieder bei euch bestellen,
Ich habe auch ein Konto erstellt wo meine Wunschliste war.
Leider finde ich weder Zugang zum Konto noch meine Wunschliste?!
Es gibt kein Button mehr!!
Warum?
Und wie komme ich an meine Bestellung?
Liebe Grüße
Hi. Is there a possible way to get your files for the branches? They look absolutely amazing and I’d like to do some myself for a project! I’d be willing to pay good money for the files. Also of course it would be just private use…
Hello, can the Panther ultimate set be order as a printed set? Or is it a STL file I would have to get printed? I’m in the us and looks like Andy Hobby’s HHQ sells your products.
Hello, I appreciate and bought a lot of your products, mainly from Domino in Belgium. I particulary appreciate your new 3D trees, and bought several Fir trees. Recently I bought CAMO FOLIAGE OAK TREE BRANCHES RTD35473 from DOMINO, but I realized there had been a packaging problem, because the contents are birch tree branches instead of oak (the reference printed on the parts is 35474). I haven’t contacted DOMINO yet , should I do so ? I know they will have to contact you anyway, so I told myself it could be faster to write you directly. Could you please help me to solve the problem ? Of course I can send the invoice to you, and a picture of the parts as well.
Kind regards
Philippe Aubert
France
I have not received a confirmation e-mail
Guten Morgen
Ich möchte gerne wieder bei euch bestellen,
Ich habe auch ein Konto erstellt wo meine Wunschliste war.
Leider finde ich weder Zugang zum Konto noch meine Wunschliste?!
Es gibt kein Button mehr!!
Warum?
Und wie komme ich an meine Bestellung?
Liebe Grüße
Hallo, einfach oben im Header unter: MY ACCOUNT!
Test
These Fir trees are amazing. Beautiful work.
hi
have you a newsletter with new products ?
Hey; no currently not but we are working on a website relaunch including newsletter 🙂
Hi. Is there a possible way to get your files for the branches? They look absolutely amazing and I’d like to do some myself for a project! I’d be willing to pay good money for the files. Also of course it would be just private use…
Thanks in advance and kind regards
Ns
Hello;
no we dont publish internal CAD files of our products.
Cheers
Tom
RT-Diorama
Hello, can the Panther ultimate set be order as a printed set? Or is it a STL file I would have to get printed? I’m in the us and looks like Andy Hobby’s HHQ sells your products.
Hello Jim,
thank you for your message.
At the moment, the Panther Ultimate Set is not yet available as a physical printed set. It is currently available as an STL file.
However, we are already working on making it available as a printed set in the future.
Kind regards,
RT-Diorama
Hello, I appreciate and bought a lot of your products, mainly from Domino in Belgium. I particulary appreciate your new 3D trees, and bought several Fir trees. Recently I bought CAMO FOLIAGE OAK TREE BRANCHES RTD35473 from DOMINO, but I realized there had been a packaging problem, because the contents are birch tree branches instead of oak (the reference printed on the parts is 35474). I haven’t contacted DOMINO yet , should I do so ? I know they will have to contact you anyway, so I told myself it could be faster to write you directly. Could you please help me to solve the problem ? Of course I can send the invoice to you, and a picture of the parts as well.
Kind regards
Philippe Aubert
France
Hello Philippe,
thank you for your message and for letting us know.
That should of course not happen. You will selbstverständlich receive a replacement for the incorrect parts.
Please send us a short email with your shipping address to:
info@rt-diorama.de
Then we can arrange the replacement for you.
Kind regards,
RT-Diorama
Messrs. RT-Diorama, since I don’ t use Paypal, can I pay for your items by bank transfer? ThanK You, with my kindest regards.
Hello, sure we accept Paypal & Direct Bank transfer, just hit “Direct Bank Transfer” during checkout 😉